Got questions? We've got answers! Find everything you need to know about Prize Spin Arena competitions, prizes, and how to win.
Simply choose your competition, select the number of tickets you want, and complete your purchase. You'll receive confirmation and your ticket numbers immediately.
Yes, you need to create a free account to participate. This ensures we can contact you if you win and keeps track of your entries.
We accept all major credit cards, debit cards, PayPal, and bank transfers. All payments are processed securely.
Winners are selected using a certified random number generator, overseen by independent auditors. The process is completely transparent and fair.
Each competition has a specific draw date and time listed. Draws typically happen when all tickets are sold or on the scheduled date, whichever comes first.
Yes! You can purchase multiple tickets to increase your chances of winning. There's no limit to how many tickets you can buy.
If a competition doesn't reach the minimum ticket sales, we'll either extend the deadline or refund all participants. You'll be notified via email.
Winners are contacted immediately via phone and email. We also announce winners on our website and social media channels.
You have 30 days to claim your prize after being notified. We'll work with you to arrange collection or delivery.
Prize winners are responsible for any applicable taxes. We provide all necessary documentation for tax purposes.
Some competitions offer a cash alternative. This will be clearly stated in the competition details before you enter.
Yes, we are fully licensed and regulated in Georgia. All our competitions are legal and transparent, with independent oversight.
We use certified random number generators, independent auditors oversee our draws, and all processes are documented and transparent.
Absolutely. We use bank-level encryption and never share your personal information with third parties without your consent.
We have a dedicated customer service team available 24/7. You can also contact our independent dispute resolution service if needed.
Refunds are processed back to your original payment method within 5-10 business days. Refunds are only available in specific circumstances outlined in our terms.
Yes, you can update your account information at any time through your account dashboard or by contacting customer support.
If a payment fails, you'll be notified immediately and can try again with a different payment method. Your tickets are reserved for 15 minutes.
Our customer support team is available 24/7 to help you